GT Radial Guarantees

YOU’RE GONNA LOVE YOUR GT RADIAL TYRES—GUARANTEED!

GT Radial tyres come with a 30-Day Test Drive Satisfaction Guarantee. If you’re not completely satisfied with your new tyres*, you can return them for a full refund or a credit towards another brand or tread pattern.

It’s a simple way to try GT Radial without the risk—just like hundreds of thousands of other Australian drivers who’ve made the switch.

If you’re not happy for any reason, return the tyres to the original dealer within 30 days along with your invoice. They’ll take care of the refund or organise a credit for something else.

That’s the GT Radial “Experience the Performance” 30-Day Test Drive.

Experience the performance. Experience the satisfaction.

The 5-YEAR FREE TYRE REPLACEMENT GUARANTEE is an industry-first initiative by GT Radial and covers any manufacturing defect causing loss of service fulfilment over the first full life of the tyre, up to a maximum of 5 years from the date of manufacture. Applies to GT Radial Car, 4WD & LT/Van tyres.

Once you submit your GT Radial Guarantee Form via the button below, you will receive a reply via your email with a guarantee number.

You must keep your receipt as proof-of-purchase.
If you think there may be a manufacturing fault with a GT Radial tyre, within 5 years of the date of manufacture, please call 1800 681 298 or contact us via our contact page to find your closest authorised GT Radial tyre dealer, who will assess the tyre before contacting NTAW, the importer, to authorise a FREE replacement tyre if the fault is a genuine manufacturing fault.

Register Your Tyres

Terms & Conditions – GT Radial 30-Day Test Drive Satisfaction Guarantee

Valid for passenger car, 4WD, and van tyres only.

This offer applies exclusively to GT Radial car, 4WD, and van tyres purchased and fitted at a participating GT Radial tyre service centre in Australia from 1 September 2016. Eligible tyres must have been supplied by NTAW and purchased as a set of four on the same day. They must be mounted on the vehicle shown on the invoice and returned to the original place of purchase within 30 days or 500 kilometres—whichever comes first.

The guarantee is only available to the original purchaser and is non-transferable. It does not cover additional service charges. To receive reimbursement, the tyre dealer must contact the NTAW call centre.

Tyres must be maintained according to the vehicle’s placard specifications. The guarantee will be void if tyres show signs of irregular wear or damage caused by, but not limited to:

  • Excessive loads
  • Burnouts or high-speed acceleration
  • Negligence, abuse, or misuse
  • Car accidents or fire
  • Punctures, cuts, or impact fractures
  • Racing
  • Wheel imbalance or misalignment
  • Defective suspension or braking components
  • Vandalism or contact with road hazards
  • Use of snow chains
  • Off-road driving
  • Commercial use (e.g. taxis, couriers)

 

Any disputes will be resolved at the discretion of the importer:
National Tyre & Wheel Head Office
Level 2, 385 Mcarthur Ave, Hamilton QLD 4007
Phone: 1800 681 298
Email: marketing@ntaw.com.au

GT Radial 5-Year Free Tyre Replacement Guarantee

Industry-first coverage on Car, 4WD, and LT/Van tyres.

This guarantee does not cover damage caused by misuse or external factors, including but not limited to:

  • Underinflation
  • Excessive speed
  • Pothole or kerb impact
  • Overloading
  • Burnouts or reckless driving